Course Sampling Dreamweaver Web Page Design Course Name Dreamweaver Web Page Design Target Audience General Public Course Category Information Technology College Course Delivery Flash Instructor Su Shin-rong(蘇世榮) Course Hours 1 Course Objectives In three learning stages this course will take students all the way from not knowing how to design a website to becoming a website designer! This course will continually build students' website design skills, starting with basic text layout and image placement and progressing to complete web site design using the table layout method. One step at a time students will gain an in depth understanding of website design skills! Course Outline 1. Learn about the website design process. 2. Learn how to make text attractive. 3. Learn how to create hyperlinks. 4. Learn how to use images. 5. Learn how to use the table layout method. 6. Learn how to make text attractive.   Adjusting and Enhancing Digital Photographs Course Name Adjusting and Enhancing Digital Photographs Target Audience General Public Course Category Information Technology College Course Delivery Flash Instructor Chang Ling-yue(張齡月) Course Hours 1 Course Objectives Digital cameras have become commonplace. This course teaches students how to quickly edit, organize,and enhance their digital photos. The first class teaches students the steps required to handle their and enhance their digital photos. The first class teaches students the steps required to handle their for browsing, how to adjust the size and angle of photographs, and how to crop images. After editing,for browsing, how to adjust the size and angle of photographs, and how to crop images. After editing,hard copy photo catalog, and they learn how to place their digital photographs in an online photo album, an automatic slide show, and an online digital photo catalog. The second class explains how to use PhotoImpact image editing software to correct photography errors and teaches students to quickly correct and enhance their photographs. Course Outline 1. Learn how to transfer digital photographs to a computer. 2. Learn how to browse photographs. 3. Learn how to edit the size and angle of photographs. 4. Learn how to crop photographs. 5. Learn how to print photographs. 6. Learn how to create an online photo album. 7. Learn how to create an automatic slide show. 8. Learn how to create an online photo catalog. 9. Learn how to adjust a photograph's light levels, color levels, and focal depth. 10. Learn how to use photo retouching tools. 11. Learn how to use effects. 12. Learn how to use filters. 13. Learn how to use framing tools create a soft-bordered photo. 14. Learn how to use framing tools to create2D and 3D frame effects.   AutoCAD 2006 2D Planar Drafting (Beginning) Course Name AutoCAD 2006 2D Planar Drafting (Beginning) Target Audience General Public Course Category Information Technology College Course Delivery Flash Instructor Chong Jin-shan (鍾錦善) Course Hours 1 Course Objectives AutoCAD is widely used in the machine manufacturing and construction industries. The design and creation of nearly every engineering drawing takes place within AutoCAD. In this two-dimensional design class for beginners students will first learn basic drafting and CAD concepts. AutoCAD commands will then be introduced in four categories, drawing commands, supplemental commands, locking commands, and editing commands. Course Outline 1. Learn how to use the AutoCAD interface. 2. Learn how to use AutoCAD's coordinate system and key interactive features. 3. Learn how to issue basic and supplemental commands to speed the drawing process. Learn how to edit the first part of a command.   DIY Financial Health Check Course Course Name DIY Financial Health Check Target Audience Managers of Small and Medium Sized Enterprises Course Category SME Financial Management Course Delivery Streaming Media Instructor Hong Ying-wen (洪穎文) Course Hours 1 Course Objectives Contemporary culture places great importance on health. Businesses are likewise concerned with their well being. This course uses a medical metaphor to teach businesses how to recognize financial warning signs, giving them the ability to either take preventative action and avoid financial crisis or to strengthen their financial situation and reverse financial decline. Course Outline 1. Introduction. 2. A business thermometer and blood pressure gauge. 3. Business financial information. 4. Using the “DIY Financial Health Check” DVD. 5. Diagnosing business financial problems. 6. How to find professional assistance. 7. Summary.   Brief Introduction to Cost Accounting Course Name Brief Introduction to Cost Accounting Target Audience General Financial Personnel Course Category SME Financial Management Course Delivery Streaming Media Instructor Wu Ying (吳瑛) Course Hours 1 Course Objectives Faced with rapid change in both the domestic and international markets, as well as continually increasing competition from rival firms, every enterprise is seeking to improve its market competitiveness. There are only two ways to reach this goal, to cut costs or increase revenue. Only through lower costs or increased revenue can firms strengthen their financial and management positions. As it is extremely difficult to increase revenue in Taiwan's domestic market, cost cutting becomes the key means for improving a firm's financial health. This class introduces the basics of cost accounting to help business leaders better control their finances and increase their management effectiveness. Course Outline 1. Introduction to the cost accounting system. 2. Cost items and cost categories. 3. Introduction to cost calculations. 4. Introduction to the actual cost method.   Know Your Taxes Course Name Know Your Taxes Target Audience General Accounting Personnel Course Category SME Tax Management Course Delivery Streaming Media Instructor Wu Ying (吳瑛) Course Hours 1 Course Objectives As soon as a newly established business conducts its first business transaction and cuts its first paycheck managers are immediately faced with a host of troublesome tax duties—issuing receipts, withholding income tax, tax reporting, etc. Managers should be concerned with tax issues even if they hire outside tax firms to perform these duties. To reduce the risk of future tax problems managers need to have an understanding of the tax issues relevant to their businesses. This class is designed to help managers and financial personnel develop a basic understanding of their tax responsibilities. Course Outline 1. Introduction to national and local taxes. 2. National tax calendar. 3. The tax responsibilities of different business types. 4. Introduction to sales tax reporting. 5. Introduction to business income tax reporting. 6. Introduction to income tax withholding. 7. Introduction to important online tax resources.   Consumer Behavior Course Name Consumer Behavior Target Audience Managers, Marketing Planners, Sales People, Store Owners, General Employees Course Category Marketing Channel College Course Delivery Flash and Streaming Media Instructor Guan Fu-yong (關復勇) Course Hours 1 Course Objectives What kind of marketing appeal will reach customers? Marketing is not a random process. It is a creative response to customer need. So, to know where the market is we have to understand the behavior our customers. This course will teach you how to understand the behavior of the market's most unpredictable component—people. Course Outline 1. Issues related to the consumer purchasing process. 2. Exploring the different factors which effect consumer behavior. 3. “Consumption” and “Consumer.” 4. The impact of consumers on marketing strategies. 5. The origins of the relationship marketing concept. 6. The components of relationship marketing. 7. The purpose of relationship marketing. 8. The impact of marketing on consumers. 9. Consumerism and consumer research. 10. The dark side of consumer behavior.   Handling Customer Complaints Course Name Handling Customer Complaints Target Audience Managers, Marketing Planners, Sales People, Store Owners, General Employees Course Category Marketing Channel College Course Delivery Flash and Streaming Media Instructor Li Chih-yong (李志勇) Course Hours 1 Course Objectives Products can be standardized, but human action is hard to predict. Regardless of whether you sell a product or a service, and regardless of whether the item has been sold yet or not, customers will always be able to think up all kinds of complaints. How do we handle customer problems and achieve the twin goals of making the sale and satisfying the customer? “Handling Customer Complaints” will teach you how to increase the quality of your service and satisfy customers. Course Outline 1. Introduction to customer complaints. 2. Introduction to the customer complaint process. 3. Know yourself, know your customer. First understand your customer's mentality. 4. How to handle customer complaint problems. 5. The process of resolving customer complaints. 6. How to train employees to resolve customer complaints. 7. Course Summary.   Marketing Management Course Name Marketing Management Target Audience Marketing Planners, Sales People, Store Owners, General Employees Course Category Marketing Channel College Course Delivery Flash and Streaming Media Instructor Guan Fu-yong (關復勇) Course Hours 1 Course Objectives Without a doubt “Marketing” is one of the hottest topics of recent years! Market success is dependent on all manner of marketing practices and promotional techniques. But marketing is not only dazzling ad copy and fancy packaging. Marketing is a precise calculation of market results. Marketing is choosing an effective means to communicate with customers. Do you want to find the road to market success? The marketing management course will give you the foundation you need. Course Outline 1. What is “Marketing?” 2. The core principles of marketing. 3. Establishing customer relationships. 4. The evolution of marketing philosophy. 5. The four foundational concepts of marketing. 6. The marketing environment.   Problem Analysis and Counter-Strategies Course Name Problem Analysis and Counter-Strategies Target Audience General Employees Course Category Individual Management Capability Course Delivery Flash and Streaming Media Instructor Consultant from the China Productivity Center Course Hours 1 Course Objectives 1. Use systems thinking to determine the cause of problems. 2. Use force field analysis to increase the success rate of problem solutions. 3. Use iceberg theory to increase personal problem solving ability. Course Outline 1. What to do when faced with a problem. 2. Discovery of the problem—beginning the problem solving process. 3. Analyzing the problem—discovering the cause and formulating a solution. 4. Solving the problem—increasing the success rate of problem solutions. 5. Development of a post-class problem solving action plan.   Formulating Work Plans Course Name Formulating Work Plans Target Audience Management Course Category Individual Management Capability Course Delivery Flash and Streaming Media Course Hours 1 Course Objectives Learn how to formulate a good work plan to increase efficiency. Course Outline 1. Course introduction. 2. Defining the meaning of “Work Plan.” 3. Principles for determining work objectives. 4. How to create a schedule. 5. How to organize work groups.   Introduction to Compensation Management Course Name Introduction to Compensation Management Target Audience HR Personnel with at Least One Year of HR Management Experience Course Category General Knowledge College Course Delivery Flash and Streaming Media Instructor Instructor from the Human Resources Association of the Republic of China Course Hours 1 Course Objectives The goal of this class is to give students the ability to create an employee compensation structure and to develop a system of merit-based pay raises to fairly dispense salary increases. Course Outline 1. Compensation planning—compensation planning to reduce statutory costs, job-oriented organization chart, job-oriented planning system. 2. Compensation planning—redefining financial incentives, short-term financial bonus planning, longterm financial bonus planning.   SME e-Human Resource Management Course Name SME e-Human Resource Management Target Audience General Public Course Category Human Resource Management Course Delivery Flash Instructor Terry Yu Course Hours 1 Course Objectives How to use eHR strategy in SMEs Understanding the key point in eHR Course Outline 1. Human Resources Management about the purpose and content 2. eHR Introduction 3. eHR System Evaluation 4. eHR system, key factor in success 5. eHR systems market conditions 6. eHR System Development Trends 7. SOP for eHR (project management), the focus and steps 8. e HR of the Strategic Plan of Practice
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